Refund & Return Policy

RETURNS:

If you are not entirely satisfied with your purchase, we are here to help.

You will have 7 days to return an item from the date that you received it.

*DUE TO COVID-19, masks are NON-REFUNDABLE/NON-RETURNABLE.*

REFUNDS:

Once we receive your item, within 1-2 days of receipt we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund.

SHIPPING:

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. Should you receive a refund, please allow 3-5 business days for refund to be sent.

CONTACT US:

If you have any questions on how to return your items to us or if you should encounter any issues with your return, contact us by email at kulturedkonfidence@gmail.com or by text at 256-212-0112 and someone will be available to assist within 24 hours.

As always, thank you for shopping at Kultured Konfidence!